Cart and checkout audit
Find the friction between cart and confirmation.
Small checkout problems cause large losses. This audit shows where shoppers hesitate and what to change.
In development. Today UsabilityGo audits product pages; this audit type is next on the roadmap.
In short
A cart and checkout audit reviews every step from the cart to order confirmation for friction that causes abandonment, such as forced account creation, surprise shipping costs, long forms, unclear errors and missing payment options.
What the audit will cover
Cart clarity
Item details, editing quantities and an honest running total.
Guest checkout
Whether shoppers can buy without creating an account.
Forms and errors
Field count, autofill, validation and error messages.
Shipping costs
When costs appear and whether they surprise shoppers.
Payment options
Wallets, cards and local methods shown early.
Promo codes
Whether the code field pushes shoppers to leave and search.
Trust
Security cues, policies and support access at the moment of payment.
Mobile checkout
Keyboard types, tap targets and step length on phones.
Common questions
- When will it be available?
- It is in development. Start with a product page audit today; your account will get new audit types as they launch.