How UsabilityGo Works
From submission to actionable insights in 24–48 hours. Our streamlined process delivers expert usability reviews without the complexity of traditional UX audits.
Start your first reviewSubmit your product
Share a live URL, prototype, or design link with context about your users and goals.
Whether it's a Figma prototype, staging environment, or live product, we'll review it. Include any specific areas you'd like us to focus on.
Human review
A trained reviewer evaluates your product using our standardized usability framework.
Our experts analyze task flows, navigation clarity, information hierarchy, cognitive load, and first-time user experience.
Get your report
Receive a clear, prioritized report with critical issues, medium-impact items, and quick wins.
No jargon, no fluff. Each issue includes screenshots, severity ratings, and specific recommendations you can act on immediately.
Ship improvements
Act on specific, actionable feedback to make your product easier to use.
Our prioritized format helps you tackle the most impactful changes first, maximizing your ROI on UX improvements.
What we evaluate
Our comprehensive framework covers all aspects of usability that impact your users' success.
Purpose & clarity
Is it immediately clear what the page or component is for?
Visual hierarchy
Are important actions and information easy to identify?
Navigation & structure
Can users understand where they are and what to do next?
Interaction affordances
Do interactive elements look and behave as expected?
Feedback & system status
Are loading, success, and error states clearly communicated?
Error prevention & recovery
Does the interface help users avoid mistakes and recover easily?
Content & copy clarity
Is language clear, human, and free of ambiguity?
Consistency & patterns
Are similar actions handled consistently across the experience?
First-time user experience
Is guidance provided for new or empty states?
Accessibility basics
Are common blockers avoided (labels, contrast, focus)?
Responsiveness
Does the experience adapt well across screen sizes?
Edge cases & AI-generated gaps
Are common missing states or logic gaps addressed?
Usability risks
What is most likely to confuse users, cause drop-off, or create support issues?
What you'll receive
A structured, actionable report you can immediately use to improve your product.
Blockers that prevent users from completing key tasks or cause significant frustration.
Issues that slow users down or create confusion but don't completely block progress.
Low-effort improvements that can enhance the user experience with minimal development time.